Sales tips for the aspiring rock star!

Showing posts with label persistence. Show all posts
Showing posts with label persistence. Show all posts

Friday, December 12, 2008

Play #3 A Different Perspective From Mr. Edison!



There are volumes of sales books that reference the famous story of how Edison failed more than 9,000 times before cracking the code to inventing the light bulb! The lesson is obviously to stick with it and no matter how many no's we get there is surely to be a yes just around the corner.







There are two other little known lessons that we can pull from Mr. Edison!





One is all about the attitude. For most of us in sales; repeated, unrelenting rejection weighs on our soul in 50 lb increments slowing us down and in many cases dragging us down to a slow and painful halt! With each failed attempt, Thomas Edison grew more excited and rumor has it that he might have been moon walking and slapping his co workers on the ass as he started rounding that 9,000th" no go" . Alright, I made up the moon walking and ass slapping, but the dude was excited! He was excited because he knew that with each attempt he was ruling out the wrong way of attacking the light bulb and thus narrowing his search for the right way to do it!





Talk about a dose of perspective!





Today's Reflection (Part 1) Change your perspective from "Why me?" "It sucks out there" and all that other garbage to "There's a code and I simply haven't cracked it!"





The second lesson has to do with journaling. Thomas Edison documented each one of those attempts so he could take the most important thing from it . . . THE LESSON!





How are you doing in that department? Are you documenting and taking your lesson?





For 15 years now I have been keeping a journal. I don't write that hokey "Dear Diary" stuff at least not to the extent I would acknowledge in a blog. I try to mark my path on my journey to figure all this stuff out. When I do something I feel is on point; I jot it down. When I do something I feel was disastrous I write it down. I believe that in life we are thrown off balance many times. I want you to picture the vision of losing your balance. When you lose your balance, you reach for something. In sales we are reaching for our words, the right comeback etc. In that moment, we are either going to say something brilliant or we are going to have a Forrest Gump moment. Either way, the most important part, is that we take the lesson and document it!





When I hear a really cool way of describing or packaging something, I rip it off and toss it in my journal. When I hear a motivational quote, I jot it down.





Keeping a journal will help you to:






  • Mark your path. How cool would it be to have the same struggle later in your career and have the ability to reference how you cracked the code?

  • Crystallize your thoughts!

  • Show you how much you've grown.

  • Open your mind to the most incredible new distinctinctions.


Today's Reflection (Part Dos) Go out and buy a journal! You are NOT, under any circumstances to buy a sh***y spiral book. Go get a leather bound or one that looks worthy of your thoughts. Jim Rohn once said (and I am paraphrasing) that you buy a nice journal to encourage you to put something in there worth reading.



I guess at the end of the day, this hokey stuff works otherwise we would be reading this by candlelight!



Who knows better than Mr. Edison!



One disclaimer: Engaging in ass slapping may induce unwanted HR meetings!

Saturday, December 6, 2008

Play #2 The Sanders Study Of Persistence


We've all heard the statistics that it takes 5-9 touches in order for a prospect to feel comfortable enough to take an appointment with us. Whenever I address a group of sales professionals I ask them if they feel the numbers are accurate and very few seem to agree. Some tell me less, some tell more and if you're like me, you'd just like to know what the magic number is.

Let's just say that it turns out that the magic number is in fact 9. Do I give up after 9? Is this prospect useless after 9? Do I suck if it takes me 150 touches? I was reading an article by someone in my industry who says he removes companies from his list after 4 attempts. Lot's of conflicting opinions, huh?

Time for a story.

Once upon a time, there was this retiree who received his first social security check and it was not enough for him to make ends meet. He faced the music and decided he needed to get back to work, but what could he do for a living at his age? All he had was a family recipe so he decided to take action. He went to a local Diner and offered to give them the recipe for free in exchange for a percentage of every meal they served with his recipe. He was quickly turned away. He went to the next eatery and was told "no" there as well. He kept at it and next thing you know 100 no's, 200 no's. He began sleeping in his car travelling all over the US and soon hit 300 no's, 500 no's, 1000 no's. When the smoke cleared, he took 1009 no's and then something magical happened on the 1010th attempt . . . a YES!

The man's name . . . Colonel Sanders founder of KFC!

So, as the experts cling to studies from Dartnell or Gitomer, I cite a study by Sanders (Colonel Sanders that is) which states that the answer is clearly Whatever It Takes! I believe there are similar studies by Thomas Edison, Abraham Lincoln and most of today's top business icons!


Today's Reflection: "No" is not a door slammed shut for all eternity; it simply means NOT NOW!

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Paul Castain is the Vice President of Sales Development for Consolidated Graphics (CGX) one of North America’s leading general commercial printing companies. Paul has over 25 years of sales and sales leadership experience. He has trained, mentored and coached over 3,000 sales and sales leadership professionals. An accomplished public speaker, Paul has delivered numerous key note addresses. He has authored numerous training manuals, articles, blog posts and is currently working on his first book for release in 2011. Feel free to email Paul ctstrainer@yahoo.com. This has been a paid announcement by the friends of Paul Castain!

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